It would be extremely helpful and eliminate a ton of manual entry time if there was an option to update the Default Cost of an Item based upon the current Purchase Order. I'm surprised this is not already an option?!
Optimally, it would be great to have a checkbox to the side of each item on a Purchase Order to indicate whether the Default Cost should be updated based upon the current price.
Our costs are continually changing/updating, but to have that option so we don't have to update the PO cost price manually and then have to manually update the Default Cost pricing at the Inventory Item level would be extremely helpful.
Surely I am not the only one
We migrated from POS and miss having the phone number format to (xxx)xxx-xxxx. Every employee enters this differently, what a mess.
It would be so helpful for our accounting team to have the lightspeed integrated Cc payment processor deposit each daily batch amount into our bank account each day with a single processing fee at the end of each month. Instead we have two transactions to account for for every daily batch payment. This is so cumbersome. Square and autorize.net, and payscape all deposit our actual transaction amounts with a single monthly Cc processing fee. I really wish Lightspeed would do the same!
Is anyone else struggling with this?
It would be a very helpful to add a "Total Number of Items" feature that would display on the Cash Register screen during checkout to ensure that all items have been scanned or entered. We have had it happen several times that we have either missed an item or scanned something and it didn't register (the scanner's "beep" doesn't guarantee that an item is entered!) and this feature would offer a double check for staff to prevent unnecessary loss of revenue. I've seen this feature at other stores so I know it is in use by others. I hope Lightspeed will consider it for a future update. Thanks for listening!
In our business we have lots of special orders (really back orders from the vendor). We require 100% payment for a special order. However, today, our cashiers sometimes forget to add the deposit and the special order is accepted without payment. In our previous system, we could specify a minimum payment for a special order (or a layaway) and this was included in the total due without having to remember to directly apply a deposit to their credit account. It also seems that if you add the deposit, then return to the sales ticket, the deposit is removed.
We have dozens of feature request after our "upgrade" to LS Retail but this one shouldn't even need to be requested!
A common complaint we continue to get from our customers, is why is there no individual item cost on the invoices when multiples are purchased?!
If a customer purchases one bottle of wine, they gets the luxury of seeing the bottle cost X.XX amount pretty easily. Now if that same customer orders 3 bottles of wine they now have to take a calculator to divide the total by 3 just to see what the cost per bottle was!
Not only was this a feature in LS Onsite its a feature on every POS system EVERYWHERE except in LS Retail. Seriously, look at any receipt from ANY store and if you purchase multiples of one item the receipt WILL show the individual sale price, as well as the total.
This should not even be a feature request, it is absolutely ridiculous this software is missing something this BASIC!
After reading through all the discussions we're pretty sure Lightspeed has zero intentions to address any of the feature requests customers are listing, but hey maybe on the bright side this "upgrade" might have pushed us to find a better software solution for our business. They really used to be the best POS software, period!
An image in a matrix does not attach to the individual items. Sometimes I understand you'd need different photos representing different colors or something but if you have 41 sizes of jeans that all look the same it sure would be nice to have a "apply to all items" option for the matrix image!
When building a Purchase, it used to be fine. Back in the Spring, things started changing.
The cost of an existing item MAY or MAY NOT transfer over. If not, you have to manually enter every line.
Now, when enter vendor IDs, you can't even tab through the Purchase Order as the page resets after each item and puts your cursor back at the top! MANUAL NIGHTMARE.
Plus - if your going to change something, how about giving the option of auto filling the Vendor IDs with the same ID for an item(across all attributers), instead of manually having to fill multiple lines with the same Vendor ID!
It used to take less than 5 minutes to build a PO, now it is over 15 minutes for a small to medium size.