Search Bar

sacredheart926

Is the tag feature on products suppose to help with the search of the item on the website?

I have a specific keyword for products such as "Parent Gifts" and when I type it into the search on my website there are no results I don't want to put it in the title of the product.

Any idea how to work around this?

Adrian Samuel

Hey @sacredheart926,

No, the tags in Retail are for internal searching, the tags on our eCommerce platform are to assist with the search-ability on the website

Retail Tags:
https://retail-support.lightspeedhq.com/hc/en-us/articles/229129908-Creating-tags

eCom Tags: 
https://ecom-support.lightspeedhq.com/hc/en-us/articles/220661147-Creating-tags

blaze2019

question 1 :i am actually having a similar issue , trying to figure out how to make the products appear for a specific word tag (searched in websites search bar) and i followed the instructions from the link above but some don't appear when searched, which i can't figure out.

question 2 :i did however try putting in keywords in title 1 and seems to work for searchability but also dont know where to find more info about title 1 and full title . basically how they are supposed to be used correctly .

sorry to be so confusing also ment for ecom side not retail

please help