Payment reminders
Hi there,
I'm trying to set the 4 payment reminders, i set it to 1 hour so i can test it. so far i couldn't trigger this reminder.
i would like to know, the 1 hour is the duration between the first time invoice was sent till the reminder?
and the 2nd reminder set also to 1 hour is it 1 hour after the first reminder? or 1 hour also since first invoice was set?
cheers.
I'm trying to set the 4 payment reminders, i set it to 1 hour so i can test it. so far i couldn't trigger this reminder.
i would like to know, the 1 hour is the duration between the first time invoice was sent till the reminder?
and the 2nd reminder set also to 1 hour is it 1 hour after the first reminder? or 1 hour also since first invoice was set?
cheers.
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3 comments
If i send the reminder manually, it works, so content is not the issue,
I tried to set 4 reminders 1,2,3,4 hours and no success to my test order.
am i forgetting anything in the setting? please note the Invoice is set to manually created and not automatically