display note on sales and receipts

Hello everyone,

 

I have a little question.

When I check this box (see photo),


the text appears on sales made from the WEB interface

but

do not appear for sales made from the app "lightspeed Retail".

 

Is there a trick I do not know?


We use IPAD Mini with the last update.






3 comments

  • Adrian SamuelAdrian Samuel Posts: 268Moderator, Lightspeed Staff moderator
    Hey @BoutiqueParrot, only stylistic changes carry over in the classic iOS mode so if you want the specs and the notes to carry over to the receipt on an iPad you'll have to use the Retail manager mode on the iOS.
  • BoutiqueParrotBoutiqueParrot Posts: 2Member
    Thank you @Adrian Samuel , for your answer. it's clear.

    I need this because we have two sort of Taxes : "eco-contribution" and "Taxe à 20%".
    With Lightspeed, i think we can't apply two taxes on the same product.
    So, I want use "Notes" to mentionned the "eco-contribution" on receipt.

    But maybe, another way exist to apply TWO taxes on the same product.

    More complicated : "eco contribution" is different for every product, it's not a percentage.
  • Adrian SamuelAdrian Samuel Posts: 268Moderator, Lightspeed Staff moderator
    @BoutiqueParrot, no worries!

    If you're not already using a 2 Tax system you can contact our support team to assist you in setting up your account accordingly. Then the percentage could apply differently per product. But if there are rules beyond that then there isn't a simple or built in way to handle that.
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