Trying to create a miscellaneous payment page with services and have system not charge for shipping

GWAGWA Member Posts: 13
We sell products, but I want a "non published" page that has monetary product choices (penny, nickel, dime, quarter, dollar, 5 dollars, 10 dollars, 20 dollars, 100 dollars) where someone can make a miscellaneous agreed upon payment directly to our ecom so they don't have to call in with credit card info.  This would be for a LESSON, or SPECIAL SHIPPING CHARGE, or whatever.  Customer can add appropriate amounts of each denomination to equal total, and then checkout without paying taxes or incurring a shipping charge.  Anyone done this or know how to do it.  Obviously the tax part is easy, but we haven't figured out how to create an item that won't charge shipping.

1 comment

  • JoeyJoey Administrator, Moderator, Lightspeed Staff Posts: 257 moderator
    Hi @GWA
    The recommended way of handling these custom charges would be to create a Quote from the back office. The Quote will be converted into an Order which the customer can pay for online, using the payment types available in your shop.
    In regards to shipping, these are all based on weight. One way to set up free shipping is to have all products that are 0 in weight, also 0 in shipping. You can use an existing method or create a new shipping method, it just needs a weight range of 0 to 1.

    Hope this helps!
    eCom Support Team
    Lightspeed HQ
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