Getting Workorder Updates
andy
Member Posts: 20
in Development
Hi,
We’re using the API to get Workorder infomation and sync it with our online booking/billing system. We have a small usability issue I hope you can help with.
Workorder lines and workorder items can exist on a Workorder in Lightspeed, but with our current setup, the API can only see them after there has been a status change and the little green ‘Saved Changes’ notification has popped up. This notification doesn’t appear when adding lines or items to a Workorder, only on a status change. But, changes to workorder lines and items obviously persist in Lightspeed without requiring a status change.
Is there a way to check for changes on a Workorder without requiring a status change?
We’re using the API to get Workorder infomation and sync it with our online booking/billing system. We have a small usability issue I hope you can help with.
Workorder lines and workorder items can exist on a Workorder in Lightspeed, but with our current setup, the API can only see them after there has been a status change and the little green ‘Saved Changes’ notification has popped up. This notification doesn’t appear when adding lines or items to a Workorder, only on a status change. But, changes to workorder lines and items obviously persist in Lightspeed without requiring a status change.
Is there a way to check for changes on a Workorder without requiring a status change?
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1 comment
That's my challenge with a few of these endpoints. I'd _like_ to query them and just pull in those records I need. Like my recent post on here, where I'd like to query Workorders for any that match certain values in the Note field. Pulling all records into an internal DB on a daily basis and then querying that internal DB isn't the most elegant solution. But has been used on more than one occasion!