Marketing: Scanning Discounted Barcodes that are Percentage Based

TimJoeTimJoe Member Posts: 1
Hey all,

Recently, our marketing team was wanting to send out flyers to the surrounding neighborhoods of one of our stores. On this printed flyer, we wanted to include a barcode that could be scanned in the store by our cashier, that would take a percentage off of the customer's entire order. I've spoken with LS customer service and as of now, this is impossible to do. Our biggest want with this ability is for this promotion to be tracked within LS so we can collect data for future promotions.

Now, we do know that we can create discounts within the system for the cashier to implement on time of purchase for the customer (this is most likely was we'll default to). We also know that we can create an item and give it a negative value and print a barcode of that item. However, there is no option to turn the value into a percentage. I've researched some third party applications but haven't seem to find one that can do what we need LS to do.

Thoughts? Suggestions?

7 comments

  • JoeyJoey Administrator, Moderator, Lightspeed Staff Posts: 255 moderator
    Moved this discussion from eCom to Retail.
    eCom Support Team
    Lightspeed HQ
  • discountpools60discountpools60 Member Posts: 8
    I am also interested in this discussion. I want to do the same thing in my store 
  • AlpineShopVTAlpineShopVT Member Posts: 2

    Yes another vote. Lightspeed needs the ability to attached a discount with a barcode for a percentage discount or dollar amount. How else are you supposed to track redemptions of coupons and measure marketing return?

  • ProvidenceinteriorsProvidenceinteriors Member Posts: 3

    We are for this option as well. It would be helpful for promotions, especially now in light of our new normal.

  • VintageWineGuyVintageWineGuy Member Posts: 97 ✭

    Another vote, Discounts and promotions on Retail are exceptionally lacking in functionality. No quantity discounts (buy one get one, buy 12 get 10% off). This is one of the key missing features that keeps me looking at other POS systems.

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 133 moderator

    Hey @VintageWineGuy


    Thanks for your feedback, we're always striving to make our software as user-friendly as possible. Your feedback is invaluable as a long-standing user of Lightspeed.


    We hope that all is well fo you guys! If you have any more technical questions, feel free to reach out to support!

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • dtnkhuudtnkhuu Member Posts: 1

    This is very frustrating. I just switched from a previous POS to Lightspeed, thinking this system would be more robust than the one I had. Not having functionality is a huge issue for my company. We have a lot of skus and need more discount and sales functions. Very disappointed!

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