The remote server returned an error: (429) Too Many Requests.

ChritChrit Member Posts: 1


I have problems with getting orders from the webshop throuhg the API.

I have a filter on date from/ date untill. I am trying to retreive orders from the last 5 days.

Normally we get 50 to 100 orders per day. Per request I retreive 250 orders.

I have read the manual about rate limits, but this doesn't explain why I get this error.

With above numbers only one or two requests should be made made.

Can someone help me with this issue ?


  • JoeyJoey Administrator, Moderator, Lightspeed Staff Posts: 253 moderator

    Moved this to the eCom API category

    eCom Support Team
    Lightspeed HQ
  • TimBloembergenTimBloembergen Moderator, Lightspeed Staff Posts: 38 moderator

    Hi Chrit,

    You can only receive this error when you are doing too many requests (above the rate limit). Perhaps your script is in some kind of loop and doing more requests then you think it does?

    Tim Bloembergen
    API Integrations Specialist
    Lightspeed HQ
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