Cash Payment Type deactivation

SalonRepublic

Howdy folks,

Any update on being able to deactivate the cash payment type as an option when finalizing a sale? We don't accept cash in our business, so currently when a sale finishes as a cash payment type we have to void it and re-create the ticket with the proper payment type. It's a bit of a hassle. There were a handful of threads about this in the previous Ideas & Suggestions Forum, but I didn't see one here yet. Open to suggestions on better ways of handling these until we can turn cash off!

Ace Bevacqua

Hi there!

As you cannot archive cash payment, my suggestion in a situation when you accidentally use that payment instead of another would be the following;

You don't have to void and then re-process, when you go into the Sale ID, you can actually select the Payments button on the left and change the payment type via a drop down

Super quick and easy if you have the permission and no need to re-process.




Hope this helped.

SalonRepublic

Thanks for the feedback, acebevacqua. That would work if I could change the payment type to "on account". One issue specific to us is that we don't accept cash, so unless I can change it to a payment method that indicates "still needs to be collected", this approach doesn't work.

SalonRepublic

Is there anything on the docket to make the "cash" payment type deactivate-able? I continue to have this issue, and while I understand that to some degree it's a matter of training the sales reps, errors still happen and it would be a lot simpler if "cash" could simply be turned off. I don't understand why it's mandatory to begin with.

SalonRepublic

You know what would help in the meantime - if the option to "Require Customer" were available for cash (as it is on every other payment type). One of the issues we run into is when a sales rep enters a cash ticket without a customer on it. When I pull the report and ask them to re-roll the ticket to charge the customer, they can't remember who it was for.