Printing Shipping Labels from Ecom on Firefox

blairforceoneblairforceone Member Posts: 1
edited April 2019 in Logistics & Shipping

I cannot get my shipping labels to print correctly unless I'm on my mac and print from safari. The label is printing flush in the upper lefthand corner and cutting off parts of the label. The "margins" cannot be changed successfully. Does anyone have a solution for this? Thanks.

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1 comment

  • JoeyJoey Administrator, Moderator, Lightspeed Staff Posts: 266 moderator

    The labels are created within a PDF and thus the PDF reader is responsible for printing the labels correctly. Can you download the PDF and print it that way?

    eCom Support Team
    Lightspeed HQ
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