Skip dialog box for receipt printing

UnleashedUnleashed Member Posts: 1

I'm just setting LS for our store. During test sales every time we complete a transaction and a receipt is generated it pops up the print dialog window. Can we eliminate this step, it's tedious and seems unnecessary.



  • AhmedRachediAhmedRachedi Member, Lightspeed Staff Posts: 35 Lightspeed
    edited April 2019

    Hi there@Unleashed ,

    while it is possible to disable the print dialogue box it depends entirely on the web browser you're using. With Firefox it's an option that can be set to "False" in the About: Config page by following these steps:

    Open Firefox and type 'about:config' in the address bar and press enter. Click to confirm that you will be careful.

    Right click on the page, hover over 'New' and click on 'Boolean'.

    Type 'print.always_print_silent' as the preference name and click 'OK'.

    Click on 'true' and click 'OK'.

    With Google Chrome, however, it isn't "officially" possible. The only steps I was able to find on how it would work is on the page below and it only offers a solution for Windows Computers:

    If you have any other questions do not hesitate to contact us.

    Best wishes,

    Ahmed Rachedi

    Frontline Support Specialist

    Ahmed Rachedi
    Lightspeed Customer Success 

    866-932-1801 ext 2 (Toll-Free)
    514-907-1801 ext 2 (Montreal)
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