Product Search on LS ECom

We have been using Wiser pretty much since we started using LS. We were satisfied with the search effectiveness initially but we find that it brings up anything but what we are looking for now. Can anyone recommend a better product search for LS eCom? We shut off Wiser for about a week now and we are having mixed result. It seems that the search is looking through the product descriptions which is giving us results. Is it possible to force the search to only search the title? Thanks for any suggestions or help...

Best Regards,

Adrian Acosta


  • MilesbdMilesbd Moderator, Lightspeed Staff Posts: 25 moderator

    Hi Adrian, thanks for the question!

    There is a new search app that just made its way to our app store that I would encourage you to check out, as it may suit your needs! The app is called SiteSearch360. I'd encourage you to check it out and see if it meets your needs, as it offers a free trial period currently (following that, you can see the pricing for it here).

    Happy Searching!

  • lookingglasslookingglass Member Posts: 1


    I couldn't agree more. For an ecommerce site with a huge variety of products, Search is one of the most important things for success. I am confused that LS has not proactively improved this. Like you, I struggle with the fact that eCom search pulls from the descriptions. It returns so many products that are not relevant to the actual search. I get complaints from customers all the time.

    All this said, did you try their suggested search app? If so, did it help and/or give you more control of how search works on your site?

    Lightspeed: is enhancing Search on the roadmap?

  • blaze2019blaze2019 Member Posts: 2

    Yeah I have the same issue but definitely disappointed and hope lightspeed resolves the issue so customers can just use the websites search bar instead of having to use an app that opens a 2nd window for search results or at least a go around to make item better for searches .

  • HomegrownHomegrown Member Posts: 1

    Long time ecom user, just wanted to chime in and reiterate that the lack of decent search functionality has me contemplating an eventual move to shopify. I deal primarily in footwear and apparel, the lack of ability to search / filter my inventory by size is the number one complaint I receive about the websites functionality. It's been years, and several iterations of the platform without a peep about improving this core aspect of the platform.

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