Applying Serial Numbers eCom invoices

agscanadaagscanada Posts: 24Member

Is there a way to apply a serial number to a customer eCom invoice so that it is visible to both the customer and us?

Once we receive a eCom order we will pull the product and record the serial number and then open up Retail and apply the serial number to the product then we have to open up eCom and in the Notes section we add the serial number to Notes but the customer actually does not receive any of this info unless they physically record it off the item once received.

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