Access data directly through SQL
I would like to receive a backup of my database. I'm trying to get some specific data in a usable format, but I am having no luck with the Lightspeed Analytics. It doesn't give me much more info than is already available with a direct export from the inventory module. Now, there is a SQL button on the data strip that can be selected in Lightspeed Analytics, but it doesn't do anything. I've already spoken with Jessie Gorre, a level 1 support tech at Lightspeed, and he says he also cannot do anything with the SQL button. Additionally, he had level 2 techs try it and they couldn't access anything there either. Perhaps this is simply a permissions issue, but I feel that since I am paying for the module, I should have full access to its functionality. If I could have access to this, or just have a full backup, I would really appreciate it. Thank you very much.