Any Regular Maintenance Schedule for API endpoint?

kentchongkentchong Member Posts: 1

Hi,


We had built some process to connect to the Lightspeed through API to get the transactional data and then post them to our GL system.


We set the schedule to run the process to run every night at 10 pm - 11 pm (Mountain Time). It ran well during the weekday, but we got exceptions during the weekend.


Is there any regular maintenance hour for Lightspeed API endpoint?


Kent

2 comments

  • gregaricangregarican Member Posts: 426 

    I personally haven't seen any announcements, other than maintenance notices for updates to the POS web client. These typically take place around 8-10 AM ET although I'm unsure if that would affect API access.

    We have scheduled daily API runs between 5 and 7 AM ET daily and those run fine throughout the entire week. What are the specific exceptions you are getting?

  • Alex LugoAlex Lugo Administrator, Lightspeed Staff Posts: 187 moderator

    Hello @kentchong,

    As @gregarican mentioned there wasn't any maintenance over the weekend. Could you share the error message received?

    Looking forward to hearing back from you.

    Alex Lugo
    API Support Specialist
    Lightspeed HQ
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