Is it possible to discount 1 item when multiples are purchased?

kellyferg16kellyferg16 Member Posts: 2

Scenario: customer purchases 3 of the exact same item and hands over a coupon for x% off one item.

We found that the discount was applied to all 3 items and not just one (took some creative thinking to correctly charge the customer).

This is not an unusual practice so I have to assume we've set something up incorrectly. Any thoughts?

Answers

  • amylemoamylemo Member Posts: 5

    Are you able to scan the item again, and have it come up as another line item? My set up allows for that... but I do recall having to have it set up to do that. Support should be able to help you with that pretty easy. Good Luck.

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