Inactive Item?

BFentressBFentress Member Posts: 12

I've done some searching around, but haven't been able to find what deems an inventory item "inactive." When is an item considered inactive? Is there any way to tell if an item is inactive?

5 comments

  • LucienVersendaalLucienVersendaal Moderator, Lightspeed Staff Posts: 51 moderator

    Hi @BFentress ,

    Thank you for contacting us.

    Could you explain to me what you mean with "inactive". Do you mean archived?

  • BFentressBFentress Member Posts: 12

    By "inactive" I mean, is there a point when an item is left unchanged for so long that it no longer pushes information through API calls?

  • BFentressBFentress Member Posts: 12

    For example: we have a client that is having issues with a specific item not pushing to our system. This specific item has no history in LightSpeed since April of 2018.

  • BFentressBFentress Member Posts: 12

    I haven't heard anything back for five days and wanted to check in. @LucienVersendaal

  • Alex LugoAlex Lugo Administrator, Lightspeed Staff Posts: 152 moderator

    Hello @BFentress,

    You could use the Item's timeStamp to fetch only those that has been modified since a specific date.

    Also I would like to invite you to contact us through the official channel offered to partners.

    Alex Lugo
    API Support Specialist
    Lightspeed HQ
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