From eCom to Retail: wrong amount calculations

TwanHurkmansTwanHurkmans Member Posts: 7
edited October 2019 in Orders & Invoices

Since 29-10-2019 from 1:19 pm orders transferred from eCom to Retail are calculated with an additional amount (adjustment). It seems something goes wrong in calculating tax amounts.

Please correct asap.

Thanks.

Post edited by Heather on

1 comment

  • JulienDJulienD Member, Moderator, Lightspeed Staff Posts: 25 moderator

    Hello @TwanHurkmans,

    I have generated a case with our Support team for your request. One of our agent will reach out to you for further troubleshooting.

    Have a great day,

    eCom Support

    Lightspeed HQ

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