From eCom to Retail: wrong amount calculations

TwanHurkmansTwanHurkmans Member Posts: 7
edited October 2019 in Orders & Invoices

Since 29-10-2019 from 1:19 pm orders transferred from eCom to Retail are calculated with an additional amount (adjustment). It seems something goes wrong in calculating tax amounts.

Please correct asap.


Post edited by Heather on

1 comment

  • JulienDJulienD Member, Moderator, Lightspeed Staff Posts: 25 moderator

    Hello @TwanHurkmans,

    I have generated a case with our Support team for your request. One of our agent will reach out to you for further troubleshooting.

    Have a great day,

    eCom Support

    Lightspeed HQ

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