USB Hub for Ipad

RevcycleRevcycle Member Posts: 4
in Hardware

As we investigate the idea of using an ipad as our main till we discovered that everything needs to connect via bluetooth except the receipt printer.

Ipad Pros support Usb-Hub and can run a corded keyboard and mouse and the right hub can power a scanner. Why does lightspeed kill USB Hub support?

Example I can run receipt printer if Ipad plugged into Pinter but if I plug the hub into Ipad and power off the printer then add a keyboard and mouse the printer becomes unresponsive. This is incredibly silly. Bluetooth battery powered accessories are less reliable then a usb hub.

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4 comments

  • roberto_panseraroberto_pansera Moderator, Lightspeed Staff Posts: 49 moderator
    edited November 2019

    Hey @Revcycle !


    What kind of cable is connected to the printer is the USB-A or USB-B? Could you share an image or a diagram explaining how the cables are connected to the HUB?

    USB-A:

    image.png

    USB-B:

    image.png

    Regards,

    Roberto

    Post edited by roberto_pansera on
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  • vz55vz55 Member Posts: 1

    Has there been any progress on this issue ? I am exploring using iPad Pro's for my operation using USB-hubs for a more reliable and secure connection. If anyone has tried or can shed some light on the topic, I'd appreciate it. Thanks

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  • roberto_panseraroberto_pansera Moderator, Lightspeed Staff Posts: 49 moderator

    Hey @Revcycle !

    What kind of cable is connected to the printer is the USB-A or USB-B? Could you share an image or a diagram explaining how the cables are connected to the HUB?

    USB-A:

    image.png


    USB-B:

    image.png

    The printer, to work with the iPad, needs to be connected in the USB-A, this is the MFi port (Made For iPhone/iPad).

    Despite the recent changes in the iPad (including the USB-C port on iPad pros), this device does not behave like a computer. 

    Regards,

    Roberto

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  • RevcycleRevcycle Member Posts: 4

    Sorry for my delayed response, I forgot about this, it has USB and serial port. But my receipt printers are bluetooth also so I figured out the receipt part.

    My main concern was that when I use lightspeed app it killed support to the USB hub and the wired keyboard and mouse were no longer functional.

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