Updating Product Brands via Import

bentscbentsc Member Posts: 22

I'm trying to do an update of brands for a few thousand items using the import feature.

It doesn't look like the importer matches this particular field in order to update the existing products. Is this true? If so, what is the best method?

It's an omnichannel setup, brands exist in the retail end and the brands are also showing in the eCom side.

Thanks for any guidance.


  • bentscbentsc Member Posts: 22

    Found the answer - 'Brands managed in Retail end'.

    I had seen this earlier, but it sounded like it was just related to setting up the brands themselves in the system, which makes sense. I thought I'd be able to pick from these brands (or assign via import) on the eCom end as long as brand existed on the retail side. I didn't realize that I would need to assign the brands to products on the retail side until I tried doing it on a single product manually.

    Was able to update product brands via import on retail side.

  • JoeyJoey Administrator, Moderator, Lightspeed Staff Posts: 277 moderator

    Hi @bentsc, glad you figured it out, using the import tool in Retail you can easily update the brand of a few thousand products.

    Good luck!

    eCom Support Team
    Lightspeed HQ
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