SMS service via Lightspeed

gaborojas

Hello there:

I’ve been told that one of your merchants uses a LS service to fire sms to the customers when the order is ready to collect. My question is about if there would be any configurable web hook from your end so we get a notification for when this is triggered.

I haven’t seen much of web hooks in LS for order stages, however if we could use this feature in the long run it would be great to use it as for to advise our customers too (and also for analytics purposes too ;).

Please let me know if you need some more info.

Thanks a lot

Gabo

Heather

Hi @gaborojas

Do you mean SMS messages for work orders and special orders? You may want to look into our integration partner Ikeono. You can find out more about them here:

https://ikeono.com/lightspeed-retail/

Hope this helps!

Heather

gaborojas

Hi Heather:

Thanks a lot for your message. One more question; do you guys fire order stage webhooks? are they configurable in some LS dashboard too?

Thanks,

Gabo