How to deal with damaged stock

pscott1022pscott1022 Member Posts: 1
edited November 2019 in Products & Inventory

How do I account for and remove items from inventory that were damaged in the store vs sold?

Post edited by Heather on

5 comments

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator
    edited November 2019

    Hey @pscott1022 !


    To be able to remove any item from your inventory, you would have to go to Inventory >Vendor Return > +New Vendor Return


    By going there and filling out the information, it helps you keep track of your items being taken out of your inventory for audit reasons. You have no obligation to insert ALL the information but the more accurate you are, the easier it is to have a trail. 


    For more information and a step by step guide, you can go to our Creating a Vendor Return Page on the Support website.

    Post edited by Heather on

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • BEVVBEVV Member Posts: 27

    How do you differentiate a Damaged item then?

  • Natalie_G888Natalie_G888 Member Posts: 39 

    In INVENTORY - Vendor Return Reasons you'll create different reasons for a "vendor return" example: damaged, stolen, etc . . .

  • thislittlegallerythislittlegallery Member Posts: 16

    Does this apply to mistakes made when entering inventory? For instance, if we enter we received 18 of something, then realize we made mistake and adjust to 12, it seems to be still "counting" that as part of our assets??

    Do we have to "return" every time we make a mistake in data entry for inventory?

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hey there,

    If the items were added to inventory, then removed through the use of a vendor return, the Inventory received report will display the total you added that day with the PO number but also include a section to display the Remaining amount in inventory (currently at 7).


    To reconfirm though vendor returns are independant of purchase orders as their primary function is to remove products from inventory whereas the POs add, so it would stand to reason that the report would display this value.

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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