How do I account for and remove items from inventory that were damaged in the store vs sold?
Hey @pscott1022 !
To be able to remove any item from your inventory, you would have to go to Inventory >Vendor Return > +New Vendor Return
By going there and filling out the information, it helps you keep track of your items being taken out of your inventory for audit reasons. You have no obligation to insert ALL the information but the more accurate you are, the easier it is to have a trail.
For more information and a step by step guide, you can go to our Creating a Vendor Return Page on the Support website.
If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.
All the best!
Lightspeed Retail Support
866-932-1801 ext. 2 (Toll-Free)
514-907-1801 ext. 2 (Montreal)
How do you differentiate a Damaged item then?
In INVENTORY - Vendor Return Reasons you'll create different reasons for a "vendor return" example: damaged, stolen, etc . . .
Does this apply to mistakes made when entering inventory? For instance, if we enter we received 18 of something, then realize we made mistake and adjust to 12, it seems to be still "counting" that as part of our assets??
Do we have to "return" every time we make a mistake in data entry for inventory?
If the items were added to inventory, then removed through the use of a vendor return, the Inventory received report will display the total you added that day with the PO number but also include a section to display the Remaining amount in inventory (currently at 7).
To reconfirm though vendor returns are independant of purchase orders as their primary function is to remove products from inventory whereas the POs add, so it would stand to reason that the report would display this value.