How do I account for and remove items from inventory that were damaged in the store vs sold?
Hey @pscott1022 !
To be able to remove any item from your inventory, you would have to go to Inventory >Vendor Return > +New Vendor Return
By going there and filling out the information, it helps you keep track of your items being taken out of your inventory for audit reasons. You have no obligation to insert ALL the information but the more accurate you are, the easier it is to have a trail.
For more information and a step by step guide, you can go to our Creating a Vendor Return Page on the Support website.
If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.
Lightspeed Retail Support
866-932-1801 ext. 2 (Toll-Free)
514-907-1801 ext. 2 (Montreal)