Order created using API are not displayed in the Lightspeed admin.
Hello,
I am using the Lightspeed APIs (in production) in order to create customers and orders.
When I create customers using the APIs, I can see the customer created in the admin.
However when I create an order using the APIs, the order seems to be well created but I cannot retrieve the order created in the admin.
Here is a simplified flow explaining my problem :
1. Create an order
API used :
POST - https://euc1.posios.com/PosServer/rest/onlineordering/customer/685567/establishmentorder
Data sent (with one product) :
{
"companyId": 32625,
"deliveryDate": "2019-12-05T16:10:21.957Z",
"status": "ACCEPTED",
"description": "Online order",
"orderItems": [
{
"amount": 2,
"totalPrice": 5,
"unitPrice": 5,
"productPlu": "D3",
"totalPriceWithoutVat": 5,
"unitPriceWithoutVat": 5
}
],
"type": "takeaway",
"note": "note",
"orderPayment": {
"paymentTypeId": 8187,
"paymentTypeTypeId": 4,
"amount": 1
},
"customerId": 685567
}
The answer of the API return me an order ID
293388
2. Get the created order
API used :
GET - https://euc1.posios.com/PosServer/rest/onlineordering/order/293388
Data retrieved :
{
"id": 293388,
"deliveryDate": "2019-12-05T16:10:22.000Z",
"creationDate": "2019-12-05T16:10:22.000Z",
"type": "takeaway",
"receiptId": 0,
"status": "ACCEPTED",
"orderItems": [
{
"id": 842308,
"productId": 1250429,
"productPlu": "D3",
"amount": 2,
"unitPrice": 5,
"totalPrice": 5,
"unitPriceWithoutVat": 5,
"totalPriceWithoutVat": 5,
"modifiers": [],
"subitems": []
}
],
"orderPayments": [
{
"id": 293508,
"paymentTypeId": 8187,
"paymentTypeTypeId": 4,
"amount": 1
}
],
"orderTaxInfo": [],
"note": "note",
"numberOfCustomers": 0,
"tableId": 0,
"customerId": 685567,
"orderPayment": {
"id": 293508,
"paymentTypeId": 8187,
"paymentTypeTypeId": 4,
"amount": 1
}
}
So the order seems to be well created BUT when I go in the Lightspeed admin, there is no way to retrieve the created order and nothing is printed in kitchen connected to Lightspeed.
When I was using the staging access, I was able to see the order in the admin when doing the exact same process.
Is there something that I am missing ?
Thank you in advance for your help.
1 comment
Hello @Nicolas Bernier,
They paymentTypeId and paymentTypeTypeId used doesn't exist. That's why the order was rejected by the LiteServer,
You can get a list of the valid Payment Type with the request below.
https://developers.lightspeedhq.com/resto-api/endpoints/onlineordering/#get-available-payment-types