Loyalty VIP

PepperPepper Member Posts: 2

Quick question - I could ask support, but I like posting questions in case other's have the same inquiry.

With lightspeed Loyalty VIP, are the points earned entirely by purchases/sales? Or do point allocations, like the sign-up bonus points get added toward the VIP point goal?

I'm curious, because I'm setting up and testing Loyalty, and when I just manually add points to meet or exceed the VIP target point value on my test customer, it doesn't appear to affect the VIP points count.

Best Answers


  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 88 moderator


    Thanks!! :)


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • PepperPepper Member Posts: 2

    Ah - cheers!

    thanks for that.

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