Void Reasons - Make customizable

The current list of void reasons are fixed and really not that useful. Of course you can click Custom then type in the reason, but what server is going to take the time to do that when then can just click on one of the predefined reasons even if it has nothing to to with the reason for the void.

Allowing the restaurant to set up void reasons suitable for their establishment would be extremely useful even if this was something that Lightspeed support needed to set up at their end, that would be an acceptable solution.

1 comment

  • Katherine_WelfordKatherine_Welford Moderator, Lightspeed Staff Posts: 24 moderator

    Hi John,

    We do have an open feature request to be able to enter your own void reasons. I will create a ticket for you and link this to the feature request.

    Best regards,

    Lightspeed Restaurant tech support

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