Need help organizing and billing work orders for a employee perk program
I own brick and mortar store and we deal mostly with individuals. We provide service as well as sales and use lightspeed to maintain service records, serial #s, etc... We are starting to work with a new company that is planning on using our services as a employee perk. They want to offer their employees our labor services at no cost to them while leaving their employees to cover the cost of parts. We are unsure of how best to account for this in our system so we can generate monthly invoices for the employer and maintain service records for our customers.
Our current idea is to create two workorders, one for the customer and one for the company. For the customer work order we would have a labor line item that explains the labor charge so we keep a record of what was done but without any actual charge. We would apply any parts used during the work order as would usually be done and associate the appropriate cost. We would them make a separate work order for the company that would include the name of the employee and the number of the workorder so we could reference it if needed. This work order would have the actual cost of labor associated to it. We would bill the company monthly for all performed labor.
Is this an good idea or is there a better way to use lightspeed to accomplish this?