Lightspeed API sending shipment details to an external endpoint very late / super delayed

fmsthirdfmsthird Member Posts: 33
edited April 1 in Development

Hi Lightspeed people,

We built a custom plugin which listens to shipments created Lightspeed webhook.

What it does is, when a shipment is created from the webshop the webhook will send request to the custom plugin and the plugin stores the shipment details internally.

Been using it for more than three months already but recently we have experienced some really weird issues wherein shipments are created already in the webshop but it is coming super late to the plugin, like for an hour or sometimes for a day or after the other day, also never.

What could be the possible reason for this to happen ? has anyone experienced this before?

I believe there must be something happening in the webhook that triggers the above mentioned issue.

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