Order duplication with Awaiting payment (using custom payment method)

OliOnlineOliOnline Member Posts: 3

Hello,

for some reason I don't know, it happen sometimes (rarely) that an order seems to be duplicate.

One with "Awaiting payment" status and one with "Completed" status.

In the "notification panel" on the details page, look like the orders are created at the same times..

Also, we are using a custom payment method which have some logs and we don't have any logs for the order with the "Awaiting payment".

Look like the client never get to our custom payment plateform with this "bugged order" and the retry to checkout and the second time it works well.

Let me know if you need more details.

Thanks.

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