API not working + how to reset password
Dear LS team,
As we tried to contact the regular LS team about our API issues they were not able to help us and told us we could solely ask our questions here.
We are working with a party that needs our API information to sell our items through another platform, for the past 2 weeks something changed and now they are not able to access it.
A third party is trying getting our stock information through https://api.merchantos.com/API/Account/144192/Item.json
But they firstly need our log in and password to access though these are not the same as our regular log in information on Lightspeed. Where can we reset our password for this?
They also need a token but we have no idea where to get it, please provide this.
Kindly respond asap as we have been dealing with this situation for 2 weeks and we need to get the system up and running to not miss out on more revenue.