Should security be considered a feature?
Lightspeed's user roles/permissions either gives a user access to the cash drawer or no access at all. If a user has access they can open the cash drawer at ANY time without restriction or logs. If they have no access, the drawer does not open even if the person is cashing a bill.
How do other users deal with this, especially in fast paced environments where you have many people who need to access the register for change etc?
Is it just me or is something wrong here? You always hear that you need to have systems in place that keep honest people honest as theft in the industry tends to be opportunistic. Every POS system I have used has better implemented access controls.
I have been in touch with Lightspeed and I am told they cannot give a time frame for these features or if they will be implemented.
Should this really be considered a "feature"? I have many more quibbles relating to basic "features" that are missing but the fact that this one doesn't seem to be a priority is worrying.
What does everyone think?