Bulk change to zero for Ecom in Lightspeed retail

TwibbergTwibberg Member Posts: 6

If the ecom online price is not set to zero in the retail side, when you change the retail on your PO and dont go in and change it on the item online price, it will not change the online price to the new retail price. When I get in a hurry I dont always remember to go in and change the online retail. I am not sure why Lightspeed didnt set this to default to zero at setup. Surely there is an easy way to set them all to zero.

1 comment

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 166 moderator

    Hey @Twibberg


    You can perform an import in Retail to make mass-changes this way. It even allows for the quick-update of the Online and Default Price sections of items.


    Since this is specific to your business, however, I'd suggest you reach out to our support team over the phone so we can walk you through the steps necessary to do this.

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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