Items we dont want to ship

VélomaniaVélomania Member Posts: 33
in Logistics & Shipping

Hi


We are not allowed to ship some items(bikes for exemple) we use to put a unreal weight to prevent shipping but if you forget one your in trouble . Is there a more faster safer way to prevent some item to be put in the shopping cart. and to allow only in store pick up



Thanks

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3 comments

  • TheUltimateDeckShopTheUltimateDeckShop Member Posts: 29

    Anyone have an answer to this? We are also faced with this.

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  • AzTAzT Member Posts: 66 ✭

    From what I've tried using a super high weight is the only way to have someone be able to pay online and then pick up in-store. This is also something that we would really like to see have more features to help with.

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  • GeannyGeanny Moderator, Lightspeed Staff Posts: 113 moderator
    edited March 3

    Hello all,

    As of now, this can only be achieved by setting the product's weight to a number that exceeds the maximum shipping weight of the shop's manual shipping methods while staying below the maximum weight of the store pickup method.

    If the shop is using a shipping integration, set the product's weight to 200lbs.

    Let me know if you have any questions.


    Geanny

    Post edited by Geanny on
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