Wrong Sales records are coming from API

DonyDony Member Posts: 12

I am trying to access data from Sales data from API on date basis. I am able to do that but somehow there are some records coming which I cant see in UI. API is giving them although.


May I know is there anybody else who faced this issue.


thank you for the help in advance.


this is the Sale Id which I cant find inside my UI.


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3 comments

  • LucienVersendaalLucienVersendaal Moderator, Lightspeed Staff Posts: 299 moderator

    Hi @Dony,

    Thank you for reaching out to us.

    Can you give me your accountID?

  • DonyDony Member Posts: 12

    110109

  • LucienVersendaalLucienVersendaal Moderator, Lightspeed Staff Posts: 299 moderator

    This is sale isn't visible in your reports because the sale isn't completely finished yet, it is still in progress. Go to Sales -> Sales History

    Search for the whole ticketNumber 220000742240 here. Now you'll find this unfinished sale, now you can click on Continue Sale to finish this one.

    I hope this helps.

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