getting a "could not authenticate you."

Pit_La_QuillePit_La_Quille Member Posts: 13

Hello !

I want to use the API and i'm completely new to it.

I have tried every thing i found on the tutorials and documentations available on the support site and i am not able to simply retrieve the shop information.

I have my api_key and api_secret and i'm using the Postman collection that i took here (https://developers.lightspeedhq.com/ecom/introduction/postman/).

I only get this response which is pretty clear but i am not able to find a way to correct this.

{

    "error": {

        "code": 401,

        "method": "READ",

        "request": "/en/shop.json",

        "message": "Could not authenticate you."

    }

}

it's probably a little dumb error i made or something i didn't make but help will be greatly appreciated !

thanks in advance !

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2 comments

  • Pit_La_QuillePit_La_Quille Member Posts: 13

    My problem is solved. Here's the solution if someone encounter this problem.


    Call Lighspeed support, your account is blocked or not activated.

  • Pit_La_QuillePit_La_Quille Member Posts: 13

    My problem is solved. Here's the solution if someone encounter this problem.


    Call Lighspeed support, your account is blocked or not activated.

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