Thanks for the information on work order creation via API. I see that Booxi is able to create WOs via their integration:
Can you share more on how that is done?
I did the Booxi demo and the workorders are not created within booxi but actually through opening Lightspeed not through the API.
The 2 options then are creating a sale or a work order. The only advantage I see is that the client name is on a pick list and if you are creating a sale the noninventory item that is associated with the appointment is populated into the sale.
This still shows that the customer and noninventory item were added somehow through the API.
Can you point me to how one can open a lightspeed session with those parameters?
Please consider this as another upvote for the request to add Workorder Put/Post to the API.
We need the ability to create Workorders, and not having that in the API is going to create a lot of workarounds and manual data entry for our company.
Please consider this as another formal request to get Workorder Put/Post available in the API.
Workorders are a key component for our business and not having that in the API is making our users to create data manually in multiple systems.
Are there any updates on this request? Is it on a road map anywhere?
Since the loss of GSX in OnSite and the changes to work orders in Retail, this is becoming a critical need for us to be able to consider moving to Retail.
Given that the drop dead date for OnSite is a little less than a year away, this could be a significant pain point that may prevent us moving to Retail. We can understand that it is a small subset of users that needed GSX integration and OnSite like Work orders, and that Lightspeed may not be able to support this directly in new products. I would expect that extensions like this to the API would benefit a rather large number of users and allow users like us to implement custom integrations to keep our businesses running smoothly.
it will be amazing GSX integration!
Creating work orders is definitely important.