How to change order.status from on_hold

JeroenRJeroenR Member Posts: 16

I cannot change the order status through the API when the order status is 'on_hold'.

I would like to set to 'processing_awaiting_payment' , 'processing_awaiting_shipment' or 'completed_shipped'

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1 comment

  • LucienVersendaalLucienVersendaal Moderator, Lightspeed Staff Posts: 299 moderator

    Hi @JeroenR,

    Thanks for reaching out to us

    Correct, you can only change the status with updating the paymentStatus or/and shipmentStatus. Orders that are on hold are not paid or shipped, so when changing this status(es) the order status will be changed as well.

    I hope this helps.

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