Attach Customer to Sale

AlexAlex Posts: 11Member
Is there a way to attach a customer to a sale after the sale went through? The reason is, there was a special order for customer which is now as "ready for pickup", but the customer came and bought the item but the staff didn't add them to the sale.

2 comments

  • DerekBDerekB Posts: 2Partner partner
    I've had to do this a few times Alex.

    What I've been doing is.
    • Bring up the Inventory Items page of one of the products on the ticket in question.

    • From there I get into the Sales screen for that item, identify the transaction ID in question on the left and click on that.

    • From there you should see an Customer section and be able to add the customer or edit customer information.
  • AlexAlex Posts: 11Member
    Thanks Derek, didn't see that option before
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