FIX? Retail Inventory Does Not Match Ecom Inventory

Resyncing does not work.

BIG Issue:

  1. In-store, check in/receive products on Purchase Orders.
  2. Retail Inventory of item is correct.
  3. Ecom inventory doesn't match what we was just received on Retail.

Every time we are CHECKING/RECEIVING a product in the store, IT DOES NOT UPDATE THE STOCK LEVEL WE HAVE IN ECOM. Users shopping online do not see the item on our Ecom store. Big miss in selling to them.

We constantly ask for a shop "resync" (which does not work). We are manually having to hit the Save Button (on a product on Retail) to fix the inventory level on Ecom.

We cannot be constantly doing this as we have over 9000 products that we Receive in Purchase Orders.

Manual fix:

  • Go to Product on Retail and manually click SAVE.

Fix update?

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