Fulfilment partner gets every half and whole hour extra updates from orders
We experience something very strange since 2 weeks. Our fulfilment partner receives our new orders and orderstatus (paid, cancelled, on hold, etc.) exactly on the time they should receive it via the API.
However every half hour e.g. 09:30h-10:30h-11:30h and every whole hour 09:00h-10:00h-11:00h, they say they receive an update for almost every order to put it back on hold (as if the payment was not completed).
What could be the issue here?
I checked all orders and they have different paymentproviders, so they are coming from Sisow, MultiSafePay, Paypal and Stripe, they all behave the same.
Any idea what could trigger that 2nd statusupdate?
Patrick van der Heijden