How to apply payments to customer invoicse in Lightspeed retail
I cannot figure out how to apply payments to individual invoices in Lightspeed retail. Its common for customers to pay for 6, 7 or maybe 100 individual invoices on account at one time. I can only seem to put a payment on account but not properly apply the payment to invoices, so they wont show up on the customers statement anymore.
Its making our customers lives miserable and in turn making our lives miserable. Customers are often shoving it back at us asking us to reconcile what they have and haven't paid for and the statements may be very large due to the nature of the business (hardware and lumber supply). Companies during construction season may have multiple crews all charging to the account resulting in 100s of charges. If you cant apply a payment to those individual charges it looks like a disaster on their account, 100s of invoices + unapplied payments.
I would assume I am missing something as this is a very basic function in even the bottom of the barrel POS and accounting systems. I cannot for the life of me figure it out however.