Labels Printing Incorrectly and Adding details to label.


I'm unable to print with my Zebra ZD410 at the moment. Half of the details on the label dont print. I've calibrated it several times and uninstalled an reinstalled drivers. When I print from my inventory, the window to adjust the label doesn't appear. It just prompts to print and thats it. The print window doesn't appear in the lightspeed window. I've tried different computers and different browsers with no luck.

I also would like the label to show the part number as well. That is how we have labelled all our parts in the past and it needs to be on the new labels.

Thanks! Stephanie


  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 796 moderator

    Hi @arcticbarrie ,

    This seems very account specific to your account. I suggest calling in to support so we can best assist.

    For the label displaying the part number, what field in an item card are you using to display this information?


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.

    All the best!


    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • arcticbarriearcticbarrie Member Posts: 2

    Okay, I will give them a call.

    We have the part number under custom SKU

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