Increase API Limits


I'm hoping to get some help with increasing the API call limits on our account. Right now because we have a 6,500+ item catalogue when we try to sync between Lightspeed Retail and Magento 2 we are hitting the limits and our cron jobs are timing out.

Is there any way to increase the API limits on the account? Or are there any strong options for connecting Lightspeed Retail and Magento 2? We are currently using the Maurisource extension and have also tried SkuIQ and run into issues syncing the inventory from Lightspeed retail due to the API call limits.

Full disclosure: Not a developer on the project, just the guy that has to ask the questions.

1 comment

  • LucienVersendaalLucienVersendaal Moderator, Lightspeed Staff Posts: 991 moderator

    Hi @AJStudiothink,

    Thank you for contacting us.

    Your developer need to built in a buffer/queue in his application to respect our rate limits. You can increase the limits if you want but this is an upsell, you'll have to contact your account manager to get these increasement.

    I hope this helps.

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