How to process giftcard SaleLine

tuanqle2ls

We, our integration team, have been processed the gift card SaleLine as follow:

SaleLine with no Item and calcSubtotal = 0

Below is the example:

<SaleLine>

     <unitQuantity>1</unitQuantity>

     <unitPrice currency="USD">4</unitPrice>

     <calcLineDiscount currency="USD">0</calcLineDiscount>

     <calcSubtotal currency="USD”>0</calcSubtotal>

 </SaleLine>

Recently, we received 2 giftcard transactions with calcSubtotal != 0

Example:

 <SaleLine>

    <unitQuantity>1</unitQuantity>

    <unitPrice currency="USD">4</unitPrice>

    <calcLineDiscount currency="USD">0</calcLineDiscount>

     <calcSubtotal currency="USD">4</calcSubtotal>

   </SaleLine>

Is gift card SaleLine has been changed?

Please advice what is the expected behavior to process the GiftCard transaction SaleLine.

Thanks for the support

Leah

Hi @tuanqle2ls

Please have a look at our gift card documentation here: https://developers.lightspeedhq.com/retail/tutorials/gift-cards/

tuanqle2ls

Hi Leah,

Thanks for the respond.

Can I request a call to discuss this issue?

Leah

Hi @tuanqle2ls , API support is not provided over the phone. However, I see that you work with one of our official partners. This gives you access to email support from our API team. I've sent you the email address you can reach us at, via private message.

tuanqle2ls

Thank you,

I will continue the discussion through email.