Inventory Item Delete

Sai7856Sai7856 Member Posts: 19

How to delete inventory items from LightSpeed UI

5 comments

  • AnnikaAnnika Member Posts: 6

    Did you get any info on deleting inventory items? I have the same question.

  • mattangermattanger Member Posts: 64 ✭

    Item's can't really be deleted, they can only be archived.

  • AnnikaAnnika Member Posts: 6

    Thanks

  • VD_LSVD_LS Administrator, Moderator, Lightspeed Staff Posts: 760 moderator

    Hey @Annika ,


    Deleting items out of retail is, in fact not officially possible and the solution we propose is to archive the items so they don't appear in your day-to-day searches.


    However, if you were to merge items together, one of the two items will be absorbed by the other. ( be wary that sales/inventory values get merged in as well. This solution is ideal when you have no sales or inventory in the items you wish to remove.)


    To do this, you'll go to Inventory > Item Search > Select an item that will stay in the inventory after this.

    Once you've selected the item description, you'll go to the "Merge" tab that can be found on the left. 

    Within the Merge tab, you can search by category. Once you've found the category you wish to merge, select and search for the items. 

    Tick all the items you wish to merge and select Merge. Do this until there are no items left you want to merge. Be aware that you can only merge matching inventory item types. (box to box items, single to single items etc).


    Also, if you're still new with Lightspeed and are attempting to rid yourself of the test inventory you've created, you could request an account wipe.


    To apply for this, go to our Submit a Request Page and select the retail category of "Import -> Account wipes"

    ———

    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • AnnikaAnnika Member Posts: 6

    Thank you Vanessa!

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