ask for "subdomain" on login

chadstathamchadstatham Member Posts: 6

I'm new and just tried logging into the Loyalty Manager.

It asked for a subdomain?

1 comment

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 352 moderator

    Hey @chadstatham ,


    This is provided to you after we've reached out to advise you it's been set up correctly. Normally, you'll receive an email once your account is provisioned and sent a webinar to walk you through the basic setup/functionalities provided by the app.


    Please keep an eye out for this! If you feel it's been too long, please call-in to our billing team to verify if it has been provisioned or not.

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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