Inventory Counts: Seeing Variance Costs Before Reconciling

spferreiraspferreira Member Posts: 3
edited January 3 in Products & Inventory

Could inventory costs display on the Totals, Missed, and Reconcile pages of Inventory Counts before reconciling?

Currently, these pages display only +/- unit quantities as the count is conducted. In order to analyze expected +/- cost variance before reconciling, Lightspeed's recommendation is to export one of these pages and compare it to a previously exported Asset report. Besides that the reports sort in a different manner, this method introduces lots of room for error and is needlessly time consuming.

This is a strange omission in Lightspeed's inventory management capabilities and is problematic for any large scale, long term use.

Our short term workaround is to enlist our IT friends to apply a script outside of Lightspeed that will apply costs. Does anyone have other workarounds or ideas?

4 comments

  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 352 moderator

    Hey @spferreira

    Thank you for taking the time to provide us your suggestion! I've noted it in our internal documentation for enhancement requests placed by customers.

    Customer feature enhancement can take time to implement as our development team has various priorities depending on what's already on the roadmap and things, like this, who are requested for adding onto the roadmap.

    We can guarantee that the feature was noted but we won't be made aware of the status of this until it's almost ready to go to market. This is normal and can sometimes be frustrating but we want to be sure that the timeline offered to customers won't be changed due to an unforeseen blip that needs fixing.


    Thank you for your feedback!

    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    Cheers!


    Vanessa D.

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

  • spferreiraspferreira Member Posts: 3

    Thank you for your prompt reply!

  • spferreiraspferreira Member Posts: 3

    Follow up feature enhancement request:

    Could SKUs and System IDs display on the Totals, Missed, and Reconcile pages of Inventory Counts?

    Could SKUs and System IDs display on the Count page/list as you are scanning into it?

    Currently, these pages display only descriptions. A SKU or ID is truly necessary to help ensure accuracy.

    In general, it would be nice to see SKUs and/or System IDs displayed on all reports. Not seeing the SKUs is nice visually, but SKUs or IDs are the only true individualized record and helps accuracy.

  • gregaricangregarican Member Posts: 636 

    @spferreira totally agreed. So many of the Retail web forms only list items with their brief description. For example, vendor return canned paperwork doesn't even list their SKU. Or a product search. Or product counts.

    I could certainly go on, but a lot of business processes rely on specific record identifiers. Not having them available out of the box is puzzling at best.

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