Product price api order

Leffelaer KristofLeffelaer Kristof Member Posts: 20

I have a problem, we work with effectconnect that imports our orders from bol.com, etc. into our shop via the api.

The problem is if a discount rule is set to be automatically applied to the order .....

We take our orders through the api into our own system to process everything .. I have the problem here that the price comes in to which the discount rule is sometimes applied and so the prices are wrong ... can I fix this? I get the field: orderProducts / priceIncl

Is there another field for this maybe? or some solution?

I have an example here, in this example I get the price on this product of 12.49 € and I have to get the price of 24.99.


Thanks in advance.

3 comments

  • LucienVersendaalLucienVersendaal Moderator, Lightspeed Staff Posts: 723 moderator

    Hi @Leffelaer Kristof,

    Thank you for contacting us.

    I see the problem here and unfortunately this is a bug in the system. Our dev team is aware of this issue. So what I'm doing is creating a ticket for you with the issue attached, so when there are any updates on this issue I will inform you directly.

    Sorry for this inconvenience.

  • Leffelaer KristofLeffelaer Kristof Member Posts: 20

    Hi @LucienVersendaal

    Is there more news on this? or is this on a long todo list. I would love to have this resolved ... is really causing problems.

  • LucienVersendaalLucienVersendaal Moderator, Lightspeed Staff Posts: 723 moderator

    Hi @Leffelaer Kristof,

    First of all many thanks for your patience. I can inform you that this is on our roadmap for the next 3-6 months.

    When there are any more updates on this I will inform you directly.

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