Non-shippable items

Andrew_McGAndrew_McG Member Posts: 1
in General

We have products that we don’t wish to ship and have as click and collect only. Is this possible and how do we do this?

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  • Gabriel S.Gabriel S. Moderator, Lightspeed Staff Posts: 14 moderator

    Hi @Andrew_McG ,

    This can be accomplished at a product level (not categories) by assigning the non-shippable items a product weight that is higher than that of your maximum shippable weight, yet lower than your Local Pickup only's maximum weight tier.

    Example:

    If your shipping method's maximum shipping weight is 100lbs, set the product's weight to 101lbs+.

    Going forward, that product will not get shipping options and as long as your store pickup's weight range is between 0lbs (min) - 100lbs+ (max), this product will only get the store pickup options.

    If you're using a shipping integration such as EasyPost or Shipstation, set your product's weight to 200lbs to override those shipping options.

    Adding product weights and dimensions:

    https://ecom-support.lightspeedhq.com/hc/en-us/articles/360035348454-Adding-product-weights-and-dimensions


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