Searching by custom field

AlexAlex Member Posts: 11
in Reporting & Analytics
Is there a way to search inventory based on a custom field? We have a custom field called author where we add the author of a book. We like to search all products that match a certain author..is that possible?
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10 comments

  • josephmckeownjosephmckeown Moderator, Lightspeed Staff Posts: 81 moderator
    Hi Alex! Custom Fields are currently not searchable. Their primary function is to give additional information when looking at a product's page or customer's page.

    A few workarounds you could use are: including the author's name in the product Description, or creating a Tag for the author's name, e.g.: sirarthurconandoyle, cslewis, to search by Tags.
    Joseph McKeown
    Lightspeed Analytics and reporting consultant
    Lightspeed HQ
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  • ckinmanckinman Partner Posts: 4 partner
    "currently". Does this mean they may in the future be available on reports or searchable. This would be a great benefit.
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  • wocrucwocruc Member Posts: 10
    I also wish the custom fields were searchable and also reportable. They are of little use in their current state.
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  • Gabriel GivensGabriel Givens Moderator, Lightspeed Staff Posts: 19 moderator
    Hello Ckinman, Wocruc,

    Currently custom fields are 100% cosemtic. I don't know if development is underway to improve this at this time. However if there is information you need to be searchable...let us know what kind of information that is, and we MAY have a possible workaround for you.
    Gabriel Givens
    Senior Frontline Support
    Lightspeed HQ
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  • BradBrad Lightspeed Staff Posts: 1 Lightspeed
    Hello, all! We totally agree that making Custom Fields searchable and reportable would increase their usefulness. However, there are a few under-the-hood changes we have to make before we can really tackle this as part of our roadmap. It is on our radar, and we do intend to enhance their functionality when we can. Stay tuned!

    Brad Malmberg
    Dir, Product Mgmt
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  • ChrochrodileChrochrodile Member Posts: 2
    Hello,
    I'm wondering if it's possible now to search by custom field.
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  • gregaricangregarican Member Posts: 702 
    @Chrochrodile not at present. My only workaround for this gap is to utilize the API in pulling custom reports that can include custom field values in either the search criteria or the reporting result set.
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  • jeetjeet Member Posts: 5

    is it possible to search customer by tags?

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  • VanessaDVanessaD Moderator, Lightspeed Staff Posts: 714 moderator


    Hey @jeet


    It will depend where, but in the customer search, you can search by tag and also exclude the search using specific tags.

    Screen Shot 2021-08-18 at 5.23.11 PM.png


    ———


    If you have any further questions Please do not hesitate to contact LightSpeed support or check out our Support Page.


    All the best!

    Vanessa

    Lightspeed Retail Support

    866-932-1801 ext. 2 (Toll-Free)

    514-907-1801 ext. 2 (Montreal)

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  • jeetjeet Member Posts: 5

    Ahh sorry i didn't mentioned that i am looking to search customer from lightspeed api not on the lightspeed customer section

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