Session not used when accessing via a link from and external referrer

matbar20matbar20 Member Posts: 5

Hi Lightspeed Community,

My app contains links to certain Lightspeed URLs, like taking the user to a specific workorder, for example:

https://us.lightspeedapp.com/?name=workbench.views.beta_workorder&form_name=view&id=89&tab=details

But each time a link is opened, the user is redirected to the login page, even when a session is already active in the browser. I can copy the link above directly into the address bar and Lightspeed opens using the existing session, but whenever I open this same url by clicking a link externally, a login is prompted.

Is there a way around this behavior?

Thanks

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